Returns & Exchanges

At edenrobe, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, we offer a flexible 10-day return and exchange policy for all unworn and unwashed items.

Return Process

• 1.
  Initiate Request

  Contact our customer service team via email or WhatsApp within 10 days of delivery to initiate your exchange or return request.

• 2.
  Quality Inspection

  Ensure the product is in its original condition with all tags intact; our team will verify the item's condition before processing the request.

• 3.
  Dispatch the Parcel

  Securely pack the item and send it back to our central warehouse via a traceable courier service at the customer's expense.

• 4.
  Resolution

  Once received and approved, we will issue a digital store credit or ship out your replacement item within 7-10 working days.